Financial services guide

Issued: 13 August 2024

About this Financial Services Guide (FSG)

This FSG has been produced by KM Property Funds Limited KM Property Funds, ACN 164 635 885, holder of Australian Financial Services License (AFSL) number 442806, to help you to decide whether to use any of the services offered in it. It contains important information about:

  • who we are
  • the financial services we offer, and the products to which these services relate
  • how we and our related companies are paid for our services, and
  • our internal and external complaints and dispute resolution procedures.

Should you choose to use any of the financial services or products offered in the FSG, you may also receive other documents relevant to the services or products, such as a Product Disclosure Statement (PDS) or Information Memorandum (IM), which you should also read carefully.

KM Property Funds provides no warranty regarding the suitability of any of the financial services or products described in this FSG. If, after reading this FSG, you have any additional questions regarding any aspects of our services, please do not hesitate to contact KM Property Funds.

About KM Property Funds

KM Property Funds is a specialist property fund manager, and a KordaMentha Group entity. KM Property Funds creates high quality commercial, industrial, and retail property investment opportunities for investors seeking regular and reliable income. KM Property Funds was established in July 2013 and has been issued with an Australian Financial Services License by the Australian Securities and Investment Commission. KM Property Funds draws on the extensive experience of its owner, directors, and the skills and knowledge of senior management who are specialists in unlisted property funds management, each having on average more than 20 years’ industry experience.

KM Property Funds currently manages:

  • 333 Exhibition Street Property Fund
  • Ashburton Development Fund
  • Cambridge Bedford Property Fund
  • Community and Social Services Property Fund
  • KMPF Industrial 01 Fund
  • KMPF Industrial 02 Fund
  • KMPF Epping Healthcare Fund
  • Laverton North Property
  • NewActon East Property Fund
  • Terrace Office Park Property Fund
  • Thebarton Square Property Fund
  • The Stables Property Fund and
  • Thynne Street Property Fund

The services we offer

KM Property Funds' AFSL authorises it to:

  1. Provide general financial product advice in relation to interests in managed investment schemes of which we are the responsible entity and on securities.
  2. Deal by issuing derivatives, interests in KM Property Funds managed investment schemes and securities.
  3. Deal on behalf of another person in respect of deposit products, derivatives, general insurance products, interests in managed investment schemes and securities, to both retail and wholesale clients.

We only provide general financial product advice on the funds that KM Property Funds manages, meaning we cannot and will not consider your investment objectives, financial situation or needs, and we cannot advise you whether our investments are appropriate for you.

As indicated above, we may provide you with a PDS or IM. A PDS or IM contains important information about the product, including how the investment works, its significant risks and expected benefits, and how to invest in it. It is important for you to consider the matters outlined in the PDS or IM, and your current and future financial requirements, before deciding to hold or acquire any financial products.

If you would like personal financial advice that takes into consideration your relevant personal circumstances or advice about a wider range of investments, then we recommend you consult an appropriately trained and authorised financial adviser who is a member of a recognised financial planning organisation.

We are responsible for the financial services we provide to you. Our representatives represent only KM Property Funds and act only on our behalf; they have not been authorised to provide financial product advice on behalf of any other AFSL holder.

How we and others are paid for the financial services we offer

When you invest in our Fund, we will receive certain fees and our related parties and associates may also receive fees or other benefits. These fees or other benefits may differ from product to product. The PDS or IM for each Fund will set out the fee structure in detail. Examples of fees include a one-off service fee, annual management fee and expense recoveries, and in some cases fees for the successful acquisition and disposal of property. Fees can also be obtained when the performance of investments exceed certain benchmarks. Fees are generally calculated as a percentage of the total amount invested or under management.

Our representatives, and the employees and directors of related companies, may be eligible for bonuses based on a percentage of their fixed salary for meeting behavioural and financial performance targets.

If you would like additional information regarding these matters, please refer to the relevant PDS or IM, or contact us for details. If you require us to provide you with the particulars of remuneration or other financial benefits payable, please let us know as soon as practicable after you receive this FSG and before any financial services identified in this FSG have been provided.

Our dispute resolution procedures

We have in place adequate professional indemnity insurance, which satisfies the requirements of section 912B of the Corporations Act 2001. If you have a complaint about the financial services provided to you, you should contact the KM Property Funds representative with whom you have been speaking and explain your concerns. Depending on the complexity of your complaint we will consider and respond to it within five to 20 business days or if you wish to contact our Complaints Officer directly in the first instance, then contact our Complaints Officer using the following details:

The Complaints Officer
KM Property Funds Limited
PO Box 2985
Melbourne 3001
Call: 1300 737 194

We will provide you with full details of our internal and external complaints resolution procedures and will endeavour to resolve your complaint quickly and fairly.

If you do not receive a satisfactory outcome, you can contact the Australian Financial Complaints Authority (AFCA), of which KM Property Funds is a member, using the details below. AFCA is an external dispute resolution scheme approved by the Australian Securities and Investments Commission (ASIC).

Australian Financial Complaints Authority
Freecall: 1800 931 678
Email:  [email protected]
Website: www.afca.org.au
Mail: GPO Box 3 Melbourne VIC 3001

ASIC has an Info-line on 1300 300 630 (or +61 3 5177 3988, if calling from outside Australia), which you may use to make a complaint or to obtain further information about your rights.

Contact us

You can contact us by:

    • Telephone: 1300 132 099
    • Writing: GPO Box 2985 Melbourne VIC 3001